Refund Policy

If an order is cancelled after you have made payment but before you attempt to complete the final examination, the American Safety Council will refund your total order amount (less any fees paid for expedited processing of certificates of completion or enrollment certificates, if applicable) upon receipt of a written request to support@amersc.com within 30 days of registering for the course/exam. No refunds will be issued for failure to pass the final examination.

Bulk Registration Refund Policies

  • Each code purchased in bulk via our websites or our sales team will be valid for redemption for one year. Once redeemed, the student may have an additional timing limit based on course policy. For information on policies for specific courses, please e-mail sales@amersc.com.
  • Bulk order refunds may be processed on a pro rata basis for students who have not started their training program.
  • No refunds will be issued for failure to pass a course or once a course has been completed.
  • A per-student fee will be assessed to re-issue a previously redeemed code where the student has not completed their training program.

IF THESE TERMS AND CONDITIONS OF USE ARE NOT ACCEPTABLE IN FULL, YOU MUST IMMEDIATELY TERMINATE YOUR USE OF THIS SITE.

Please contact us at support@amersc.com if you have any issues or are not satisfied with the service you received in any way.

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